Join The Team
Lead Technician
This is the Purple Rhino JOB DESCRIPTION for Lead Technician. Basic Salary & Performance Related Bonus (as per your contract). You will work Independently as well as within a Team, and report to the Production Manager (Ella Heales).
Please also read the company manual for in depth details.
- Execute the vision and plans that the founder of Purple Rhino has.
- Implement the company mission, vision and core of beliefs.
- Help our clients and all other Purple Rhino employees to receive and give The Most Phenomenal Service Experience Ever!
- Make sure your space/work van/presentation maintains a “show ready” appearance.
- Daily be in clean company uniform and well groomed.
- Teach Trainee Technicians to be Lead Technicians.
- Achieve the goals set before you by your Direct Supervisor (Ella Heales).
- All jobs to be completed on time, as set by your Operations Manager (Ella Heales).
- Avoid call backs where it is operator fault.
- Checkatrade, Facebook & Google Reviews – At least one per job.
- Video Testimonials – Minimum 1 a month.
- Ensure all team members are clean shaven, well groomed and in company uniform.
- Ensure Certified Applicator Courses are undertaken and passed by each team member.
- Any damages to be reported to the office in writing as soon as they are noticed.
- Ensure ALL Big Change/ Job Watch tasks are completed by ALL team members.
- Must update One Drive Daily, to include before, during and after photos
- Help find new A team players to join our team.
- Help reduce overtime hours by ensuring all team members are working during their shift.