Roof & Exterior SoftWashing in Kent, Sussex, Surrey 5 Year Spot Free Warranty on Roofs

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Your buildings will
look brand new

Join The Team

Lead Technician

This is the Purple Rhino JOB DESCRIPTION for Lead Technician. Basic Salary & Performance Related Bonus (as per your contract). You will work Independently as well as within a Team, and report to the Production Manager (Ella Heales).

Please also read the company manual for in depth details.

  1. Execute the vision and plans that the founder of Purple Rhino has.
  2. Implement the company mission, vision and core of beliefs.
  3. Help our clients and all other Purple Rhino employees to receive and give The Most Phenomenal Service Experience Ever!
  4. Make sure your space/work van/presentation maintains a “show ready” appearance.
  5. Daily be in clean company uniform and well groomed.
  6. Teach Trainee Technicians to be Lead Technicians.
  7. Achieve the goals set before you by your Direct Supervisor (Ella Heales).
  8. All jobs to be completed on time, as set by your Operations Manager (Ella Heales).
  9. Avoid call backs where it is operator fault.
  10. Checkatrade, Facebook & Google Reviews – At least one per job.
  11. Video Testimonials – Minimum 1 a month.
  12. Ensure all team members are clean shaven, well groomed and in company uniform.
  13. Ensure Certified Applicator Courses are undertaken and passed by each team member.
  14. Any damages to be reported to the office in writing as soon as they are noticed.
  15. Ensure ALL Big Change/ Job Watch tasks are completed by ALL team members.
  16. Must update One Drive Daily, to include before, during and after photos
  17. Help find new A team players to join our team.
  18. Help reduce overtime hours by ensuring all team members are working during their shift.

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Your buildings will
look brand new